Data privacy and protection

Gen safeguards people against advanced online threats, bringing award-winning cybersecurity, privacy, and identity protection to nearly 500M users. With one of the world’s largest Cyber Safety networks we can provide the insights and guidance to protect people, not just devices.

We’re focused on delivering connected services and tools through a single, flexible, scalable and adaptable platform.

Governance and compliance

We hold ourselves accountable through our guiding principles, internal/external audits, employee privacy and data protection awareness, continuous improvement and effective risk management. Measures include:

Privacy Operating Model

A Privacy Operating Model (POM) outlines our privacy governance structure, defining accountability for privacy at all levels of the company from the board and leadership team to the employees handling personal information daily.  

Privacy Business Lead program

A Privacy Business Lead program embeds privacy experts at the front lines of the company.  

Senior expertise and board-level representation

A dedicated Technology and Cyber Security Board Subcommittee and privacy experts in our legal team and on our board of directors.

Role or team-specific privacy training

Role-specific privacy training, such as training for our People & Culture team on protecting employee privacy, in a human resources and facilities context.

Annual privacy training

Rotating annual privacy training which includes timely, relevant topics. 

Global privacy policy

An internal corporate privacy policy guides our approach to privacy across all brands and creates consistency in how we handle personal data across everything we do. Brand-specific privacy statements provide details for transparency about personal data processing by individual brands and their specific products.

Robust vendor agreements

All vendor agreements are assessed for appropriate data protection mechanisms, use limitation and methods for international transfers of personal data.

Role or team-specific privacy training​

Role-specific privacy training, including topics such as privacy by design, GDPR and Gen's compliance impact assessment process.​

Information security

We maintain a cybersecurity program designed to protect our systems and data from information security risks, including regular oversight of our programs for security monitoring.​

A year of meaningful impact​

Discover the stories, innovations and collaborations that helped us create change in communities around the world.​