Environment

Where sustainability meets impact and innovation

As a digital company Gen doesn’t sit in a high carbon sector, nor do our direct operations have a large greenhouse gas (GHG) emissions footprint.

We believe it is important to remain committed to an impactful environmental strategy that syncs with our business objectives, supports actions to reduce GHG emissions, engages employees and inspires others to act. Take a look at our environmental pillars below.

We know we can do more for the planet by working together. We cultivate awareness of environmental sustainability through the Company’s environmental employee resource group, TERRA. Wider community efforts such as World Water Day help to inspire, educate and encourage our employees to do their part to protect the planet.

Amanda Davis, Senior Corporate Responsibility Manager

Our environmental action pillars

Our environmental strategy focuses on reducing greenhouse gas emissions, reducing the impacts of our physical products, maintaining a sustainable supply chain and engaging employees and partners.

Greenhouse gas emissions (GHG)

We work to reduce GHG emissions across our business. This includes careful management of emissions from the buildings where employees work, the data centers that power our digital products, how and when our employees travel, the practices of our suppliers and the delivery and use of our physical products.

With 98% of our products offered digitally, our primary focus is on managing emissions from data centers and office energy use (Scope 1 and 2), as well as addressing emissions from remote work, employee travel and purchased goods and services (Scope 3, Category 1).

Cutting our paper and plastic consumption

In 2025, 98% of our products were digitally delivered, and 55% of the paper materials associated with our physical products were Forest Stewardship Council (FSC) certified. Less than 0.5% of the material used in our global physical products contained plastic.

We have worked to remove plastic from our physical products. And are globally compliant with packaging regulations. Additionally, we fund the cost of packaging recycling for our customers through in-country recycling programs.

<0.5%

of the materials used in our global physical products contained plastic.

Meeting global supplier conduct standards

Our Global Supplier Code of Conduct sets forth the responsible business standards to which we expect suppliers, their employees and any subcontracted parties to adhere. In 2025, we continued to request that our Tier 1 physical product suppliers align with our Global Supplier Code of Conduct. We collaborate closely with Tier 1 physical product suppliers on initiatives, such as reducing plastic use, optimizing packaging and exploring renewable energy sources. Regular business reviews with physical product suppliers now include updates on sustainability progress, emphasizing our commitment to accountability and continuous improvement across the supply chain.

Read our Global Supplier Code of Conduct

Inspiring employees to improve homes, sustainably

The Sustainable Home Improvement Program (SHIP) is a Gen employee benefit providing team members with cash incentives for home improvement projects that help reduce environmental impacts and address our Scope 3 emissions.

These include the installation of energy efficient bulbs and electric vehicle charging, heating and cooling upgrades, water conservation efforts and composting and gardening that can enhance biodiversity.

Gen’s SHIP efforts were recognized with a 2024 Communitas Award for Excellence in Corporate Social Responsibility: Green Initiatives.

$500

— the annual SHIP payment employees can apply to receive, to make sustainability improvements.

4,000+

projects completed to date.

Read our SEAL award blog

Delivering clean drinking water to rural communities in India

Gen’s eight-year partnership with Planet Water Foundation brings clean, safe drinking water and hygiene education to rural communities in India.

Every year for World Water Day, our team members volunteer to build an Aqua Tower at a rural school or community center, providing 1,000 liters of clean drinking water per hour.

1k

liters of clean drinking water are produced by the system every hour.

15,000

people have received clean water to date.

Read the blog

A year of meaningful impact

Discover the stories, innovations and collaborations that helped us create change in communities around the world.

Download Report

Environment

Social Impact

Cyber safety education and training